Last Updated: August 11, 2026
At Driven By Light, we want you to receive your order as smoothly and quickly as possible. Please review the information below before placing your order.
Order Processing
Orders are processed after your purchase has been successfully completed.
Processing times may vary depending on the products ordered, order volume, and production requirements. Please allow the necessary processing time before your order is shipped.
Standard Shipping
Our standard shipping option typically takes approximately 7–14 days for delivery after the order has been shipped.
Delivery times are estimates and are not guaranteed. Delays may occur because of carrier issues, weather, holidays, high shipping volume, or other circumstances outside of Driven By Light’s control.
Express Shipping
Need your order sooner?
Express Shipping is available as an optional upgrade for customers who want a faster shipping service.
An additional shipping fee applies to Express Shipping. The available express shipping cost will be displayed at checkout before you complete your purchase.
Express Shipping is intended to provide a faster delivery option, but delivery times may still vary depending on the shipping carrier and destination.
Shipping Costs
Shipping costs are calculated and displayed during checkout based on the shipping option selected.
Customers may choose from the available shipping methods presented at checkout.
Shipping Address
Please make sure your shipping address is accurate and complete before submitting your order.
Driven By Light is not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.
Tracking Information
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to become active after your package has been shipped.
Delayed or Lost Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
If your package appears to be delayed, please first review the tracking information provided. If you believe your package has been lost or there is an issue with your delivery, please contact us so we can assist you.
Questions About Shipping
If you have questions about your order or shipping, please contact Driven By Light through our CONTACT US page.