TERMS AND CONDITIONS

Terms And Conditions


1. Acceptance of These Terms


2. Eligibility


3. Our Products


4. Pricing


5. Orders


6. Customer Information


7. Payments

Payments are processed through the payment methods and payment providers made available through our website.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We do not intentionally store complete payment-card information on our own systems when such information is processed directly by third-party payment providers.

Your use of a third-party payment service may also be subject to that provider’s own terms and privacy policies.


8. Shipping and Delivery

We ship products to destinations made available through our checkout system.

Estimated shipping and delivery times are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Customs processing
  • Holidays
  • Incorrect or incomplete shipping information
  • International border restrictions
  • Government actions
  • Other events beyond our reasonable control

For international orders, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless expressly stated otherwise at checkout.

We are not responsible for delays caused by customs authorities or other governmental agencies.

Nothing in this section limits any rights you may have under applicable consumer-protection law.


9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Before making a purchase, customers should review the applicable Return & Refund Policy for information regarding eligibility, deadlines, return procedures, exchanges, refunds, and any exclusions.

Where applicable law provides consumers with mandatory cancellation, return, refund, warranty, or other statutory rights, those rights will apply regardless of any conflicting provision in our policies.

For EU customers in particular, certain online purchases may be subject to statutory cancellation and legal-guarantee rights that cannot be excluded by contract.


10. Exchanges and Product Issues

If a product arrives damaged, defective, incorrect, or otherwise does not conform to the applicable sales contract, please contact us as soon as reasonably possible with your order information and a description of the issue.

We may request photographs or other reasonable information to investigate the problem.

Nothing in these Terms limits mandatory legal guarantees or statutory remedies available to consumers under applicable law.


11. Product Care

Customers are responsible for following any care instructions provided with our products.

Failure to follow recommended washing, drying, storage, handling, or care instructions may affect the appearance or condition of a product.

To the extent permitted by applicable law, we are not responsible for damage caused by misuse, improper care, modification, or ordinary wear and tear.


12. Intellectual Property

All content appearing on this website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Graphics
  • Photographs
  • Videos
  • Text
  • Artwork
  • Website layout
  • Product descriptions
  • Trademarks
  • Service marks
  • Other visual and written materials

is owned by, licensed to, or otherwise used by Driven By Light Apparel and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, sell, create derivative works from, or commercially exploit our content without our prior written permission, except where permitted by law.

The Driven By Light name, branding, logos, designs, and related marks may not be used in a manner that suggests an unauthorized affiliation, sponsorship, or endorsement.


13. User-Submitted Content

If you submit content to us through reviews, comments, messages, photographs, social-media features, contests, or other portions of our website, you represent that you have the necessary rights and permissions to submit that content.

You retain ownership of your content, subject to any separate agreement that may apply.

By submitting content to a feature that allows us or the public to display it, you grant Driven By Light Apparel a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content solely as reasonably necessary to operate, promote, or improve the applicable service or feature, subject to applicable law and any specific terms disclosed when the content is submitted.

We do not claim ownership of your content merely because you submit it.

You must not submit unlawful, infringing, deceptive, threatening, abusive, defamatory, or otherwise inappropriate content.

We reserve the right to remove content that violates applicable law or our policies.

Nothing in these Terms prevents you from posting honest reviews or opinions about your experience with Driven By Light Apparel.

Review Invitations
Customers may choose at checkout to receive a one-time follow-up email inviting them to review products purchased from Driven By Light. Review invitations are optional and are only sent when the customer has provided consent. Customers are not required to leave a review.


14. Prohibited Uses

You may not use our website:

  • For any unlawful purpose
  • To commit fraud or facilitate fraudulent transactions
  • To interfere with website security or functionality
  • To attempt unauthorized access to our systems
  • To introduce malicious code, malware, or harmful software
  • To scrape or systematically copy website content without permission
  • To impersonate another person or business
  • To submit false or misleading information
  • To infringe the rights of others
  • To abuse promotions, discount codes, or other offers
  • In any manner that could damage Driven By Light Apparel or our customers

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, website, or legal rights, subject to applicable law.


15. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts, special offers, giveaways, or other promotions.

Each promotion may have additional terms, including expiration dates, minimum purchase requirements, product exclusions, quantity limits, or restrictions on combining offers.

Unless expressly stated otherwise, promotional offers are not redeemable for cash and may not be transferred or resold.

We reserve the right to correct errors, discontinue promotions, or refuse fraudulent or abusive use of promotional offers, subject to applicable law.


16. Accounts

Certain features may allow or require you to create a customer account.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs through your account, except where unauthorized activity is caused by circumstances outside your reasonable control.

You agree to notify us promptly if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts when reasonably necessary due to fraud, abuse, security concerns, violations of these Terms, or legal requirements, subject to applicable law.


17. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping providers, analytics services, social-media platforms, hosting services, and other third-party tools.

We do not control third-party websites or services and are not responsible for their content, availability, security, policies, or practices.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.


18. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free from viruses or other harmful components.

The website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues, security incidents, or circumstances beyond our reasonable control.


19. Disclaimers

To the maximum extent permitted by applicable law, our website and its content are provided for general use and are not guaranteed to be completely uninterrupted or error-free.

We do not exclude or limit warranties, guarantees, representations, or rights that cannot legally be excluded or limited under applicable law.

For consumer customers, especially customers located in jurisdictions with mandatory statutory protections, nothing in these Terms is intended to remove or reduce rights that the law requires us to provide.


20. Limitation of Liability

To the maximum extent permitted by applicable law, Driven By Light Apparel and its owners, officers, employees, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the website or purchase of products.

To the maximum extent permitted by applicable law, our total liability arising out of a particular purchase or claim will not exceed the amount you actually paid to Driven By Light Apparel for the product or transaction giving rise to the claim.

This limitation does not apply where such limitation is prohibited by applicable law, or to liability that cannot legally be limited or excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or other liability that cannot lawfully be excluded or limited.


21. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Driven By Light Apparel and its owners, officers, employees, contractors, affiliates, service providers, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your violation of another person’s rights.

This section does not require you to indemnify us for matters caused by our own unlawful conduct where such indemnification would not be permitted by applicable law.


22. Force Majeure

We will not be responsible for delays or failures to perform obligations caused by events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, labor disruptions, government actions, wars, terrorism, public-health emergencies, internet or telecommunications failures, supply-chain disruptions, or other extraordinary events.

Where required by law, your statutory rights remain unaffected.


23. Governing Law

These Terms are governed by the laws of the State of Florida, United States, except to the extent that applicable consumer-protection laws in your jurisdiction require otherwise.

Nothing in this section is intended to deprive consumers of mandatory protections or rights granted by the laws of their place of residence where those laws apply and cannot legally be excluded.


24. Dispute Resolution

We encourage customers to contact us first so that we can attempt to resolve any concern informally.

For disputes that cannot be resolved informally, the parties may pursue any remedies available under applicable law.

Nothing in these Terms prevents a consumer from exercising mandatory statutory rights, filing a complaint with an applicable governmental authority, or using any legally available consumer dispute-resolution mechanism.

Where applicable law permits an arbitration agreement, separate arbitration terms may apply only if properly presented and legally enforceable.


25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.


26. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.


27. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Driven By Light Apparel concerning your use of our website and purchases, except where a separate written agreement applies.

If any provision conflicts with a mandatory legal requirement, the mandatory legal requirement will control to the extent of the conflict.


28. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of the Terms.

The updated Terms will apply from the effective date stated in the revised Terms, subject to applicable law.


29. Contact Information

Questions regarding these Terms & Conditions may be directed to:

Driven By Light Apparel
Email: support@drivenbylightmedia.com
Website: drivenbylight.shop


Checkout Acknowledgment

By placing an order through the Driven By Light Apparel website, you acknowledge that you have had an opportunity to review these Terms & Conditions, our Privacy Policy, and our applicable Return/Refund and Shipping Policies.

Where required by law, you must affirmatively agree to the applicable terms before completing your purchase.

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