Who we are

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Privacy Policy

Last Updated: August 10, 2026

Driven By Light Apparel (“Driven By Light,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit or make a purchase through our website.

Website: Driven By Light Apparel
Website Platform: WooCommerce
Business Email: officialdrivenbylight@gmail.com
Business Address:

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you browse our website, place an order, contact us, or otherwise interact with Driven By Light Apparel.

Personal Information

Depending on how you use our website, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Order information
Products purchased
Order history
Information submitted through our Contact Us form
Information you provide when communicating with us

Payment Information

When you purchase products through our website, payment information may be collected and processed by our payment-processing providers.

Driven By Light Apparel does not intentionally store complete payment card numbers, security codes, or other sensitive payment credentials on our own systems.

Payment information may be processed by third-party payment providers used by our WooCommerce store. Those providers may have their own privacy policies governing how they handle payment information.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Ship and deliver your purchases
Provide order confirmations and shipping updates
Respond to customer-service inquiries
Respond to Contact Us form submissions
Communicate with you about your orders
Provide customer support
Maintain and improve our website
Understand how visitors use our website
Analyze website traffic and performance
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications when permitted and when you have provided the appropriate consent

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and improve the shopping experience.

Cookies are small data files stored on your device when you visit a website.

Cookies may be used to:

Keep products in your shopping cart
Remember website preferences
Maintain your shopping session
Help process purchases
Understand website traffic
Measure website performance
Improve website functionality
Help us understand how visitors interact with our website

We may also use third-party analytics services to help us understand how visitors use our website.

You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping-cart and checkout features.

4. WooCommerce and Third-Party Services

Our online store is powered by WooCommerce. WooCommerce may process information necessary to operate our online store, including information associated with customer accounts, orders, checkout, and website functionality.

We may also use third-party service providers to operate our business, including payment processors, shipping providers, website hosting providers, analytics providers, email services, and other services necessary to operate our website and fulfill orders.

These providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

Third-party providers may have their own privacy policies and terms governing their services.

5. How We Share Your Information

We do not sell your personal information for money.

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide our services, fulfill orders, or comply with legal obligations.

For example, information may be shared with:

Payment processors
Shipping and delivery companies
Website and hosting providers
WooCommerce-related service providers
Analytics providers
Email or communication service providers
Fraud-prevention and security providers
Professional advisers when necessary
Government authorities or law-enforcement agencies when legally required

We only intend to share information that is reasonably necessary for the applicable purpose.

6. Shipping Information

When you place an order, we use the information you provide, including your name, shipping address, email address, and phone number when necessary, to process and deliver your order.

Shipping information may be shared with the shipping carrier or fulfillment provider responsible for delivering your order.

Because Driven By Light Apparel sells products internationally, your information may be transferred to or processed in countries outside the country where you live.

7. International Customers

Driven By Light Apparel sells products to customers worldwide.

Depending on where you live and where our service providers operate, your personal information may be transferred to, stored in, or processed in countries other than your own.

Privacy and data-protection laws may differ between countries.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain certain information for longer periods when necessary to:

Complete transactions
Maintain business and accounting records
Resolve disputes
Prevent fraud
Enforce our agreements
Comply with legal, tax, accounting, or regulatory obligations

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transaction, or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Object to certain processing activities
Request restriction of certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Opt out of certain marketing communications

These rights vary depending on applicable law and may be subject to certain exceptions.

To exercise a privacy right, contact us using the information provided below.

11. Marketing Communications

If you choose to receive promotional communications from Driven By Light Apparel, we may use your contact information to send information about products, promotions, sales, announcements, or other updates.

You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable communication or by contacting us directly.

Even if you opt out of promotional communications, we may still send necessary transactional communications, such as order confirmations, shipping notifications, or customer-service messages.

12. Contact Us Form

If you submit information through our Contact Us form, we may collect the information you provide, such as your name, email address, phone number, and the contents of your message.

We use this information to respond to your inquiry, provide customer support, and address your request.

We do not use information submitted through the Contact Us form for unrelated purposes unless permitted by applicable law or you separately provide consent.

13. Children’s Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps to address the situation.

14. Third-Party Websites and Links

Our website may contain links to third-party websites, services, or social-media platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the website after an updated Privacy Policy is posted may be subject to the updated policy, to the extent permitted by applicable law.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Driven By Light Apparel
Email: officialdrivenbylight@gmail.com
Website: drivenbylight.shop
Address:

We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable law.

Driven By Light Apparel
Follow the Light. Find Your Drive.